The Counter Points Card is our rewards program. By registering your card or signing up online, you’ll earn your way to free food. You’ll also receive a sweet birthday reward, exclusive offers, and scrumptious discounts throughout the year.
There are two ways to sign up and register for our rewards program.
As a registered member, you’ll be able to redeem the rewards you’ve earned, as well as additional rewards and offers we send your way. Counter Points Card registration is also necessary for your hard earned points to convert into reward dollars! You’re also able to keep track of your account activity – like points and rewards balance, rewards, expiration dates, etc. and you’re also able to refer your friends to collect additional Counter Points. In the event that your Counter Points Card is lost or stolen, we can locate your account and send you a replacement card.
Most rewards expire one year from the date they are added to your account.
From time to time, we will send you special offers and rewards that have unique expiration dates, but we always include expiration information at the bottom of every email!
Your points are safe and sound, they never expire!
You may view your account balance by logging into your account here, and selecting “Account Balance.”
No! Membership is free.
No - but they may sign up for their own account and receive all the benefits! You may also refer your friends to earn 300 bonus points.
To refer a friend, simply login to your account, and navigate to “spread the word.”
If you're placing a to-go order, you can earn points! Once you place your order, provide your Counter Points card number or registered phone number associated with your account to the team member. We don't offer points for online orders and third-party delivery orders.
Our Counter Points program is available at every location within the United States, excluding airports and universities.
It happens to the best of us! Follow this link to reset your password.
We’d be happy to help you out. Simply send an e-mail to: Counterloyalty@kahalamgmt.com, and a member of our support team in sunny Scottsdale, Arizona will be in touch with you shortly!
All we do is send love your way! We don't sell your information to third parties, or spam you. You only get the good stuff: freebies, exclusives, and news!
Certainly! However, the Counter Points program is only valid within the United States.